I'm still in the dark

I recently reported that the Birmingham City Council's free (taxpayer funded) magazine called Forward was delivered to my house and that, on page 13, I was informed about the council's scheme to ostensibly improve services to customers.

I am told that I am to have a single customer record - name, address, date of birth, gender, together with unspecified information which can be used to confirm my identity. The single customer record will act as an index to other customer information about me. My data will be perfectly safe - all in one place.

Also on page 13, I am told that I have the right to request that Birmingham City Council stops using my information in relation to any council service, including the single customer record.

I did this and duly contacted - DP.Contacts@birmingham.gov.uk They replied immediately asking for my DOB, yet ...... since then ..........

despite four requests asking for confirmation that my request had been complied with and, nearly a month later, I am still waiting....... next time I'll cc the council leader, Nick Whitby.