Monday, 15 March 2010

Secure information hub?

Birmingham City Council (BCC) tells residents that it is improving its customer service. It says it is changing the way it uses your personal information to improve services to you as a customer. The hub will contain a single customer record about you - your name, address, date of birth, gender, together with unspecified information which can be used to confirm your identity. The single customer record will act as an index to other customer information about you. Your data will be perfectly safe - all in one place. This is, presumably, transformational government. You haven't been asked whether you want this and opting out (as far as this is possible) means you have to read page 13 of magazine that has been delivered, have an e-mail and understand what you are opting out of!

You have the right to request that BCC stops using your information in relation to any council service, including the single customer record.

Contact -

No comments: